2024 Programme
Choose a Day
THE POWER OF ONE
STAMMA's new strategy is focused upon encouraging companies and businesses to implement changes to make space for people who stammer. Which is all well and dandy, but how can individuals make a difference?
Host Paul Fix, Interim Chair of STAMMA, will host a discussion looking at how we change the world around us. With guests including barrister Catherine Casserley, STAMMA's Communities & Campaigns Manager Verena Meyners, Elissa Cregan, an award-winning researcher with a PhD in Critical Autism Studies, and Annette Cmela from Hidden Disabilities Sunflower, creators of the awareness-raising lanyard.
Writing Workshop
Writing is a rewarding and cathartic outlet to cope with the experience of stuttering and express ourselves in our own words. How would you describe your voice? What memories (happy or sad) do you have about stuttering? Through activities, such as poems, lists, and short narratives, we will give voice to our lived experiences and build community. By looking at some examples, we'll learn literary techniques, and then write and share our own creative pieces. No previous creative-writing experience is necessary!
Stand Up and Be Heard - Authentic Public Speaking
Public speaking is an important part of effective communication. However, many people find public speaking challenging, with or without a stammer. This talk will outline an authentic approach and strategies that may help you manage your fear and become a more effective public speaker. As a university lecturer and person with a mild stammer, the speaker Rob Grieve found the authentic approach a turning point in his own public speaking fear and self-management of his stammer. This talk is based on Rob's book 'Stand Up and Be Heard', and research on student fears of oral presentations.
The Top 10 Research Priorities into Childhood Stammering
During this session, we’ll be sharing the findings of a two-year project, led by Action for Stammering Children and involving individuals and organisations from across the stammering community. This is the first ever project of its kind into childhood stammering and we’re very excited to reveal the results in this workshop!
Through a rigorous process, we have identified the Top 10 questions that young people, their parents/carers and the professionals who work with them, want future research to answer. These Top 10 Priorities will make sure that researchers are answering the questions that matter most to the stammering community – rather than what matters to academics! We’re really excited to have the chance to share the Top 10 at STAMMAFest and hear what you think of the priorities that made it in there. Join us for a thought-provoking session about the future of stammering research.
First Timers and Lone Rangers
If this is your first time at STAMMAFest, or if you’re attending alone, and would like the opportunity to get to know others and learn about the additional support that’s available throughout the event, this workshop is for you.
This will be a fun, relaxed, interactive session where you can join in as much or as little as you like. Bob Adams, who has attended every STAMMA/BSA conference since they began, along with Hilary Liddle (Specialist speech & language therapist), will be on hand to answer all your questions and allay any fears.
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Stammer-friendly speed-friending
The aim of this workshop is to be an ice-breaker and encourage you to chat and meet new people at the beginning of the conference. In a stammer-friendly way, it's like speed-dating but for making friends instead!
You will have the chance to meet and talk to lots of different people in a structured way. Suggested topics for conversations will be provided but you are welcome to take the conversations where they lead. The usual strict time-limit of speed-dating will give way to a more dysfluent experience of speaking time. The space itself will be curated to love and celebrate dysfluency. Everyone is welcome. Adults who stammer, parents of children who stammer, speech and language therapists, and other allies.
A new lens: the power threat meaning framework & the mental distress of stuttering
How do we begin to understand and treat the mental distress associated with stammering? In this talk, I will argue that the Power Threat Meaning Framework (PTMF), launched in the UK in 2018 and rapidly gaining acceptance as an alternative framework for understanding mental distress, offers a promising way of approaching the psychosocial and cultural 'problems' of stammering.
A stuttering revolution. Don't fix your stutter, fix your life FOLLOWED BY: Stammering entrepreneurship: turning challenges into secret weapons
A Stuttering Revolution. Don't Fix your stutter fix your life (Paul Gaskin)
Do you feel like your stammer dominates every waking second of your life? It doesn't have to be that way. Paul, a life-long stammerer, has designed a unique five-step road map to help you become so much more than your stammer. This is a powerful and practical workshop that will focus on what you love to do and guides you to create the life you really want.
Stammering entrepreneurship: turning challenges into secret weapons (Marin Mrša)
Being an entrepreneur can feel lonely. Add stammering to the mix and it's a whole new challenge. Convincing people of your vision is a daily mission, be it with clients, investors, or on live TV. Stammering makes this task daunting. Having made over 70 appearances, some confident, others marred by stammer-induced anxiety, I've learned that stammering can be a secret weapon. I'll be sharing my experiences and practical tips on navigating stammering in entrepreneurship, from public speaking to raising capital. Stammering doesn't have to be a weakness; it can be the key to standing out and achieving your goals.
A stuttering revolution. Don't fix your stutter, fix your life FOLLOWED BY: Stammering entrepreneurship: turning challenges into secret weapons
‘Dysfluent Journeys’ film screening and discussion with the Stories Beyond Words Collective
The Stories Beyond Words project was just beginning when we presented at STAMMAFest 2022, and we return to share what we have created and learned so far. We are a collective of disabled and neurodiverse filmmakers, exploring self-representation of non-normative voices to challenge societal norms around dysfluent voices. We include stammerers, communication device users and people with dysarthria. Over multiple co-creation workshops, we explored our diverse communication experiences and the assumptions we want to challenge. These evolved into a shared concept, which was filmed and edited collaboratively. This led to an immersive installation and the short film ‘Dysfluent Journeys’ which we will share at STAMMAFest. After the screening we will invite reflections and feedback on our work so far to help shape how we grow the next stages of this project.
Let's talk about shame
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Shame is universal and one of the most primitive emotions we experience. Shame has been defined as the intensely painful feeling or experience of believing we are flawed and, therefore, unworthy of love, belonging and connection. The less we talk about shame, the more it can have a hold over us. This workshop aims to open up a conversation about shame and stammering to explore what shame can feel like and the role it can play in everyday life.
Participants will be introduced to a model of shame to help notice and reflect on their process of shame, encouraging creative expression, conversation and personal reflection. Participants can decide the level of contribution they feel comfortable with. Talking about shame can be emotive. We invite participants to consider their readiness to explore this topic in a group environment before attending. Further information and resources to explore shame after the session will be provided.
Reflecting on stammering and neurodivergence
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This session is a space for comfortable authenticity and to reflect on the shared experiences of being neurodivergent and speaking with a stammer. It can be difficult to navigate a world that is designed for those who are both neurotypical and fluent. Join us in exploring the parallels and shared experiences. What are the myths and misrepresentations? Why is it important to create spaces to connect and feel safe being ourselves? This session will be sensory friendly and inclusive of neurodivergent people. We will be leading by example and (trying) to let the mask slip and embracing our authentic selves. We encourage everybody, including allies, to join our discussion.
Support groups
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Would you like to set up a stammering support group in your area? Are you a current group leader or member? If yes to either, then this workshop is for you.
Robert Coe set up the Cambridge group in 2007, which is one of the longest-running groups in the country. He'll provide guidance on how to set up and run a new group and there'll be an open forum where group leaders and members can share experiences and offer any golden nuggets of advice. Areas of discussion will include venues, costs, advertising and content for the meetings.
How to never have a 'bad day' because of stammering
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Have you ever had a 'bad day' because of stammering? Do you ever feel overwhelmed or panicky? Would you like some simple, practical strategies that could help you to change this? Then this workshop is for you. Come along and hear personal stories or, maybe, share some of your own story. Explore the Neuro-linguistic Programming (NLP) concept of 'reframing', and how it can fit in to your life. Learn some practical methods for responding to stress. All this, and more, in this fascinating, interactive workshop with NLP Practitioner, and Performance Coach, Bob Adams. You'll also gain an understanding of why just being positive may not be the best approach!
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How the NHS is using virtual reality with people who stammer
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Join us to explore how the NHS is leveraging virtual reality (VR) to empower individuals who stammer. Presented by Gareth, the innovator of this VR technology, and Nic, an NHS speech therapist. This session will delve into how VR offers unique speaking situations for individuals to use their beautiful voices, creating an environment of support and empowerment. Immersing people who stammer in VR encourages them to engage and express themselves, underscoring the journey towards self-efficacy and the celebration of every voice. Discover how you, as a speech therapist, can integrate this revolutionary software into your practice, enhancing your toolkit with the enabling potential of VR for speech therapy.
Listening, changing: How a project advisory group is shaping a PhD project
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This presentation will describe how a group of adults with experience of stammering are advising and supporting a PhD student who doesn't stammer to improve her research. A Project Advisory Group was set up so that people who stammer were involved as 'lived experience experts' from as early as possible in the project.
The presentation will describe the group and its activities, what it's like being involved, and the effects on the research so far.
Connecting dysfluency pride with communities beyond stammering
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The international stammering community has pioneered dysfluency pride in the past few years. There is growing talk of how stammerers can join forces with other dysfluent communities. This is seen as a key step to make societal changes. With this goal in mind, work has started to co-create a festival of dysfluency that embraces multiple communities, that spans art, activism and research.
The project includes people with non-normative voices relating to disability and neurodiversity, deaf communities and people who speak marginalised and non-dominant languages.
In this workshop, we invite you to add your voices to the plans - to shape the ethos and vision for this festival of dysfluency. We will share our ideas that we have co-developed so far, and facilitate a creative discussion to get your ideas for the festival flowing - what you'd like to see and what you'd like to impact.
Wave nature: understanding emotional speech blocks
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When we look at something from one particular direction, it can always look the same. But sometimes, we need to change our point of view or to have someone point out the things we had not noticed. We believe the same is true about stammering. In our presentation, we will bring interesting stories along with deep expertise to offer a fresh perspective on the subject-matter of stammering. We hope to increase the understanding of stammering through our visual metaphor which will draw attention to various aspects of life with speech blocks. We want to improve the quality of life of those experiencing disfluency, and education seems to be the foundation of that process. Join us for a mixture of stories, psychology, pain, hope, and sinking ships.
Friday Quiz Night
After a shared meal, Friday night sees the return of the STAMMAFest Quiz Night! This was a great success at our last conference in Liverpool and was talked about for the rest of the weekend.
Hosted by Paul Roberts & Dean Ridge, there'll be some fun (and daft) questions in a pub-style quiz to challenge everyone… you might be surprised at what you know! We'll bring everyone together in teams to give you a chance to meet new people as well as hang out with your buddies.
After the quiz, you'll have the option of attending:
'Beyond Magic - when reality becomes illusion and illusion becomes reality'
This special one-off performance by the lead member of the interactive troupe 'Beyond a Joke' will both amaze and shock you. Not for the faint hearted (NB: Do NOT try this at home - or even at a friend's house!).
Our Tribe
Actor and podcaster Scroobius Pip (fresh from an appearance in Star Wars: The Acolyte) hosts a discussion exploring the very different attitudes people have towards their stammer and how they deal with it. Is there one 'right way' to be? Or can we celebrate and find community together?
The panel includes Natalie Mortimer, apprenticeship trainer and proud person who stammers; Ian Trevor from Empowering Voices, a course teaching the costal breathing technique; and Conor Foran, founder of Dysfluent magazine, which promotes stammering pride.
Don't miss it!
Women who stammer building community
A chance to talk to other women about the challenges and triumphs in dealing with our stammer. This workshop is a chance to exchange ideas and experiences with other women who stammer in a safe space.
Becoming a better ally for the stammering community
What does the journey of a stammering ally look like? To me, stammering has been a journey of lessons, self-knowledge and growth - and it still is! From 'helping to conceal stammering' to 'valuing' and 'advocating' for the stammering community. Stammering has taught me many lessons, including about myself and life. How can we become better companions for the stammering community? After this talk, you will get some ideas on how to do it! I am a dreamer and a believer that small steps can make a huge difference to create a better world for people who stammer.
Cluttering: the unknown sibling to stammering
Cluttering is a speech impediment related to stammering, but even though as common, it's still not well known. Our goal is to spread the word, to get the word out that we are here, and we also have our difficulties. A stammerer knows they stammer, a clutterer often does not realise they are cluttering. As with stammering, there are many myths that need to be addressed. There is a lot of research going on, as with stammering, but for us it's still in its infancy. There is always the 'wonder drug' approach and there is the 'changing the world around us' approach (which we are most in favour of?).
Transforming media representations of dysfluency: principles and visions
Join us for a transformative workshop exploring the power of media in shaping perceptions of stammering. Discover insights from a participatory action research aimed at redefining dysfluency through a lens of transformative belonging, where stammering is viewed as a social asset. We'll delve into principles for positive media representation, share research outcomes, and engage in dynamic discussions to challenge negative portrayals. Participants will brainstorm on the impact of media, analyse current representations, and collaboratively envision new narratives that celebrate diversity in communication. Don't miss this opportunity to contribute to a more inclusive media landscape and shift the narrative around stammering.
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STAMMA interactive campaign session & Annual General Meeting
Learn all about STAMMA's activities and our three-year strategy 'Space to Stammer'. We'll officially announce the winners of the 2024 Trustee election, and STAMMA members will get to vote on key motions and proposals.
STAMMA film reel: Owen Sheers and Zaffar Kunial
A chance to watch an edition of our STAMMA One-to-One series, with acclaimed poets Owen Sheers and Zaffar Kunial having a fascinating and thought-provoking discussion over Zoom about how stammering influences their creative work.
Owen has won the Wilfred Owen Poetry Award, a Somerset Maugham Award, Welsh Book of the Year, The Amnesty International Freedom of Expression Award and a BAFTA Cymru Award. Zaffar published a pamphlet in the Faber New Poets series in 2014 and was Poet-in-Residence at the Wordsworth Trust. He contributed to 'The Pity', a series of new poems commissioned by the Poetry Society for the centenary of the First World War.
STAMMA film reel: Ken Sema and Rob Coe discussion
A chance to watch our chat with the Watford FC footballer Ken Sema about achieving success as a footballer with a stammer. Talking with Robert Coe, football fan and founder of the Cambridge Stammering Self-help Group, Ken also discusses fatherhood, second languages and the advice he'd give to his 13-year-old self.
Talking Out: Who we are and what we do
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Join us for a talk discussing Talking Out Ltd, a charitably funded speech & language therapy service for young people who stammer and their families throughout the UK. In this presentation we will cover the development and ethos of Talking Out as well as an explanation of our residential and online groups, and research findings into their effectiveness and the experiences of the young people who participate in them.
Dramatherapy workshop with a focus on lived experience of stammering
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This workshop aims to provide a transformative space where you can transcend the limitations of words and express yourself through the medium of the body. You'll explore creative arts including dance and movement to help unlock your innate bodily rhythms and sensations. Rather than being confined by shame or fear around stammering, you will find liberation in inhabiting your bodies fully.
Amruta will bring her own experience of stammering to create an empowering journey of exploration and self-discovery, guiding you towards redefining what it means to stammer.
Let's draw our stammer!
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Comic art isn't just about drawings and speech balloons; it's also a great therapeutic tool that allows us to express our emotions and share our unique experiences – including stammering. Stammering, often misunderstood by society, can sometimes be challenging to explain. However, through comic art, we can shed light on our experiences in a fun, engaging way and spread much needed awareness. What does your stammering feel like? How would you illustrate it as a cartoon character? What message do you want to convey?
In this workshop, I will guide you in creating your own cartoon character based on your stammer! No prior drawing experience is necessary, and fluent speakers are also welcome! Paper and pencils will be provided. You will also have the opportunity to present your comic at the end if you wish.
Speech recognition technology for people who stammer
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Project Relate is a personalised automatic speech recognition (ASR) tool that works on an Android phone. We'll introduce it and give you some background: what it is, what the opportunities are for this technology, what the issues and barriers are for people who stammer. There'll be a live demonstration and discussion of Project Relate, including some videos of people who stammer using it (with permission). Then there'll be a group discussion on what technology like this might mean for people who stammer, and ways to ensure people who stammer are more involved in development of AI driven technology such as this.
Raise stammering awareness in school
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This workshop focuses on highlighting the importance of raising awareness in schools. We'll discuss practical tools and shareable materials that will help you to give a talk about stammering in school settings. We'll also collectively gather advice on strategies for increasing awareness globally.
The overarching goal is to contribute to the education of a new society that promotes a more supportive approach to stammering, with the transformative journey beginning in schools.
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Can a mobile app improve support for caregivers of children who stammer? The Penguin project
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Join us for a talk discussing 'Penguin: Stammering Support', a mobile app for caregivers of children who stammer. Since its launch in Spring 2023, Penguin has been incorporated into NHS treatment pathways, downloaded over 3,000 times, and signposted by STAMMA and Action for Stammering Children.
Hear from 6 people involved in Penguin's creation and adoption, who will talk you through key stages of the Penguin project: the beginnings, its use in the NHS, research findings, and finally an introduction to the next stage: SuperPenguin!
This talk is for everyone but could be particularly interesting for parents and caregivers of children who stammer, children who stammer, and speech and language therapists.
Youth engagement in the Irish Stammering Association
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We invite you to a multimedia celebration presentation of narrators and creators from our young stammering community in Ireland! The Irish Stammering Association (ISA) is delighted to share their collection of artwork and videos created and narrated by young people who stammer across Ireland.
Come along to hear some fun news and facts from Ireland, what it's like for our young stammering community here and get a peek into all the fun activities we get up to at youth ISA events! We will also discuss how ISA create and sustain support while adapting and evolving with the needs and interests of young people who stammer and staying true to the ethos of ISA.
The power of poetry
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“Poetry is language at its most distilled and most powerful.” (Rita Dove).
Are you curious about poetry? Have you ever wanted to try writing a poem, specifically about your experiences as a person who stammers, but didn't know where to start? I am hosting a poetry writing workshop in which I will take you through my experience of being a stammering poet and I will also share some of my own poems. You will then be given prompts, guidance and the opportunity to write your own poems. You will also be given the opportunity to share your work with the group at the end (but there is no pressure to!).
How we got here
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This is a 60-minute panel discussion that showcases the lives of four people who stammer from diverse professional and personal backgrounds. Panel members will discuss a variety of topics, including how they choose their jobs, how they manage their stammering, how their stammer has changed throughout their lives, stammering therapies/programmes/support that they participated in, 'ticking the box', the role of advocacy, acceptance of stammering, stammering as a disability and many other topics.
You will also have the opportunity to ask questions to the panellists. The session will be moderated by Michelle Paradies, a further education teacher who stammers.
Why the hell would I want to tell someone that I stammer?
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We make thousands of decisions in our lifetime about whether we want to deliberately tell or show others that we stammer. Whether it's meeting someone new at a party, introducing yourself at a job interview, calling your energy company to query a bill, or telling a close friend that you stammer.
Research shows there are some great advantages to being open about stammering, but there are also some disadvantages. The same goes for hiding or not talking about it, too. In this workshop, we'll share some of those research findings and outline some ideas so that you can decide if you'd like to be more proactive about showing or telling others that you stammer. Or not. So, whether your stammer can be spotted from a mile off or no-one in your life knows that you stammer (or all the shades inbetween), come and join us.
STAMMAFest Saturday Social
Saturday night is the big party night! There'll be a festival-style atmosphere with music, entertainment and a barbecue, with vegetarian and vegan options.
Our band for the evening is Dynamix, a high-energy four-piece event band whose charismatic vocalists guarantee to keep the dancefloor packed all night long.
There will also be quieter areas if you'd prefer to chat rather than dance.
Stammering & Sport
In the world of football, two players have come out recently as having a stammer, Luke Ayling and Ken Sema. Is sport a good environment for people who stammer?
Anne-Marie Withers, keen footballer and STAMMAFest Committee member, will host a session with guests Wales ex-rugby player Mark Jones, Carys Ingram from the Welsh FA and master martial arts instructor Bob Breen, in what promises to a gripping conversation.
Shifting understandings of speech and sound through music
Through one lens, a stammer is a roadblock, a heavy weight, a hindrance. Through another lens, a stammer is authentic, a fault line revealing emotion and humanity, a divergence towards spontaneity and originality when the world threatens to become ever more homogenous. The reality for most of us many people who stammer is encountering the first lens in society but, together, we can begin to cultivate and nourish the second.
This workshop will be a group music making activity. It will involve recording individual moments of stammering, editing them into a looped soup of sound before allowing a group to experiment/supplement with further stammered sound making a polyrhythmic multi textured masterpiece. We invite people who stammer to join us in this session to celebrate the spontaneity and uniqueness of our stammering and explore the beauty of these qualities in music.
50 ways to be stammering assertive at work
Unveil the unspoken dynamics of workplace communication in our workshop, exploring the intersection of stammering and assertiveness. When, how and with whom can assertiveness about our stammering be helpful, and what are the risks and rewards of doing so? Through an interactive, scenario based session we'll dissect assumptions about stammering at work and arm you with strategies to foster stammering inclusivity and enhanced career success.
STAMMA Research Arena
Come along to the very first in-person STAMMA Research Arena! Running online since 2021, these events are an opportunity to listen to researchers talk about about their research ideas or projects related to stammering. You, the audience, can then ask questions about the aims and plans for the idea or project, and give your own input and views. By creating the space for discussion and engagement, we hope to contribute to improving the quality and real-world relevance of stammering research.
Being a gardener to the self: Thoughts from a life-long stammerer FOLLOWED BY: If I spoke like you, I'd rule the world
Being a gardener to the self: Thoughts from a life-long stammerer (Robyn Jones)
My session recalls and relates my experiences as a life-long stammerer who became a university Professor, and a life unavoidably entangled with (a lot of) public speaking. This, however, is not a recourse to a 'hero narrative', but hopefully a thoughtful guide comprising suggestions and possibilities.
It’s framed by the sentiment of talking care of the self, as one would a garden. At the end I'll evoke the Japanese concept of ‘Kintsugi’, of repair (‘join with gold’). This is not in terms of 'fixing' a stammer, but of allowing the self to become a one off, a special self; there's not going to be another one like you, so don't mess it up!
If I spoke like you, I'd rule the world (Mike Scott)
Somebody once said to me, "If I spoke like you, I'd rule the world," and it sent me down a rabbit hole! Come explore that with me! I'll be looking at gatekeeping within communities and the danger of succumbing to binary narratives of fluency.
Being a gardener to the self: Thoughts from a life-long stammerer FOLLOWED BY: If I spoke like you, I'd rule the world
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Public speaking workshop: stammering is the new sexy
So many of us have been in the dreadful situation when we were kids: standing in front of a class, having to make a presentation and not being able to utter a single word. Many of us still carry these bad memories with us today.
What if we make a new start? What if we all decide that stammering is perfectly fine and that we should be able to express ourselves AND stammer without feeling bad about it? What if we made the choice to confidently look people in the eyes and casually let them know we have stammer and that it is not a taboo? What if we learned to put words to our feelings and express them? The goal of our workshop is to bring to your attention tools you can use to understand and express your stammering better. The choice of which tools you will take home with you and use in your everyday life is yours!
Dysfluent: A stammering font, flag and magazine
Dysfluent is a collaborative, creative practice about stammering. Through art, design, curation and writing, it intersects the lived experience of stammering with creativity, disability and activism. In this presentation, Dysfluent's founder Conor Foran will describe how the font, flag and magazine came to be and the empowering, therapeutic feelings that resulted. There will be time for a Q&A and magazines and posters will be for sale.
Patron slot: TBC
What can STAMMA do for me? FOLLOWED BY: Stammer & Shine - elevating your career with confidence
What can STAMMA do for me? (Kirsten Howells)
As a membership organisation, part of STAMMA's role is to provide support services to its members. But maybe you don’t really know what those services are, or aren't sure whether any of them would be relevant or useful for you? In this 30-minute session, we'll give you a lightning-fast tour of STAMMA's services, giving you a real insight into our Employment Support, Training, Advocacy, Family Support and Helpline Services. You never know, maybe there's a little bit of gold in there that's exactly what you've been looking for!
Stammer & Shine - elevating your career with confidence (Zeeshan Khan)
Learn effective strategies for navigating the workplace while embracing your unique voice. From mastering the art of self-advocacy to leveraging accommodations effectively, we'll equip you with the tools you need to thrive. Explore communication techniques that amplify your strengths and build confidence in every interaction. Whether you're gearing up for interviews or expanding your professional network, join us to unlock the full potential of your unique voice.
What can STAMMA do for me? FOLLOWED BY: Stammer & Shine - elevating your career with confidence
Open Mic
Our open mic is the perfect way to end the weekend, and anyone who's been to our conferences before will know just how inspiring, joyful and empowering it is. This is your opportunity to share your voice in a safe and non-pressured space.
It's all completely voluntary. If you want to get up and say just one word, then go for it. Or, if you wish, there'll be plenty of others who'll come up and stand with you for support or if you want to speak together. Or you can sit and watch.
People who have never spoken front of an audience before have said they felt confident (and eager!) to let their voice be heard. Come and be part of it!
STAMMAFest is STAMMA's biennial conference.
For queries, email stammafest@stamma.org or ring
0808 802 0002 Mon-Thurs, 10am-2pm or 4pm-8pm.
© 2024 STAMMA, British Stammering Association trading as STAMMA, reg. charity no. 1089967/SC038866, reg. company no. 04297778 (England & Wales).